Frequently Asked Questions

To apply you must:

• Be at least 18 years old
• Have a National Identity Card or Passport for foreigners
• Have a current source of income
• Reside in Uganda
• Have a valid bank account or Payslips from your workplace stamped and signed by your Human Resource Manager.

• You will need to provide the following documents: your national ID/passport for foreigners, latest 6 months bank statement or payslips if employed. Contact us in case you need to discuss this further.

• We look at many factors in assessing your application including how much you earn and the product you want. We then assess to see whether you will be able to meet your monthly rental. If in our opinion you may not be able to meet the monthly rental, then unfortunately your application will be rejected.

• Less than 24 hours.

• We will contact you by phone or email.

• Yes, you may lease any number of different products depending on our approval.

• With your rent to own, you are agreeing to make monthly payments for six months. You acquire the goods if you make all required payments for 6 months or exercise your Early Purchase Option.

• You can buy the item at any time by exercising the Early Purchase Option. Simply pay the whole outstanding amount and the goods are yours.

• With your rent to own, you are agreeing to make monthly payments for six months. You acquire the goods if you make all required payments for 6 months or exercise your Early Purchase Option.

• Your payments will be monthly, before the 5th day of every month. The first payment will be prior to receiving the goods.

• The first payment is the first month’s rental installment.

• You will then be charged interest of 1% on the outstanding payments.

• You cannot return the goods unless they are defective.